NATIONWIDE DELIVERY

We use APC to send our delivery boxes to UK MAINLAND* addresses only on a next day service.

Delivery is a flat rate of £10. 

 

Please note that your order can be delivered anytime between 8am - 6pm on your chosen delivery date. Tracking details will be provided when your order is shipped so you can track your delivery with APC. 

If you know you are not going to be home when ordering, please specify a safe place in the at checkout so we can update our courier.​

*This service is unfortunately unavailable for certain postcodes. Please see here for list of affected postcodes. 

COLLECTION SERVICE

The option to collect is available every Friday from The Harbour Café in Elie KY9 1DT.*

Orders can be collected between 3.30pm - 4.30pm. 

 

If you would prefer to collect earlier or later than the allocated collection time, please contact us to arrange. 

*Whilst the café is closed, we may be in touch with an alternative collection address. 

RETURNS & REFUNDS

Unfortunately we cannot accept any returns on chilled perishable products. 

If you are unhappy with your purchase or there has been an issue with your order (i.e. missing item, damaged product, box not delivered), please contact us to discuss your options. 

If you need to cancel your order before being delivered, we will provide you with a full refund providing you have let us know no later than 48 hours of your delivery date. 

 
 
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